Turn customer loyalty into a powerful revenue driver for your airline
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End-to-end customer loyalty infrastructure for airlines - powered by AI
Build, manage, and scale your customer loyalty program with ease
Localized Experience
Localize your customer experiences with multiple languages and currencies for deeper engagement
On-Premise Deployment
Stay in control of your loyalty system with on-premise deployments, ensuring that your data is safe with you
Robust SLA Commitments
Guaranteed Service Level Agreements (SLAs) to ensure reliability and accountability in our support services
API-First Infrastructure
Seamlessly integrate your CRM, marketing tools, transaction systems, and others with our loyalty engine
The complete feature-kit to build and scale airline loyalty programs with confidence
How Loyalty Engine helps airlines
Boost passenger engagement with a powerful rule engine that delivers personalized rewards based on real-time behavior, enhancing loyalty
- Drive spending with targeted rewards like double miles for business class or premium upgrades, incentivizing high-value travel behaviors
- Tailor incentives based on flight frequency, ticket class, partner activities (e.g., hotel stays, car rentals), etc. using multi-attribute accrual rules
- Streamline operations and reduce costs by managing multiple loyalty programs for different passenger segments on a single platform
- Build precise reward structures using custom attributes like frequent routes, booking class, etc. ensuring targeted engagement
How Member Segmentation and Loyalty Tiers help airlines
Increase engagement with personalized rewards based on segmentation and tailored loyalty tiers, ensuring increased bookings and retention
- Offer highly personalized rewards by segmenting customers based on travel type, class of service, etc.- all on a single platform
- Reward frequent high-value flyers with custom loyalty tiers that offer exclusive benefits, increasing repeat bookings and driving long-term retention
- Drive higher transaction volumes with tier-based bonuses, such as points/miles multipliers and milestone-based rewards
How Customer Engagement helps airlines
Increase customer loyalty and ticket sales with personalized, data-driven campaigns across all services of your airline
- Increase bookings and ancillary services with targeted campaigns for such as credit card miles, baggage services, or priority boarding
- Deliver tailored offers using omnichannel communication—reaching passengers across email, SMS, mobile app and more
- Reinforce your brand with customizable templates, delivering consistent, professional communication that builds trust and loyalty
How Analytics and Insights helps airlines
Optimize loyalty programs and boost engagement with actionable insights from every touchpoint, increasing ticket sales and retention
- Track and improve loyalty program performance with custom reports on flight bookings, upgrades, redemptions and retention
- Quickly adjust loyalty strategies with real-time dashboards and automated reports that monitor seasonal trends and improve engagement
- Leverage historical data to refine loyalty strategies and track long-term success, such as increased repeat bookings, ancillary service usage, etc.
How Fraud & Risk Management helps airlines
Protect your airline’s assets with advanced fraud detection and multi-level security, ensuring secure transactions and peace of mind
- Prevent fraud in accruals and redemptions with real-time anomaly detection, securing high-value transactions for customers
- Enhance security with multi-level authorization, preventing unauthorized changes and reducing errors
- Maintain compliance and accountability with comprehensive audit logs that track every system action, safeguarding transparency
- Configure account deactivation timelines, password policies, and sessions timeout periods to ensure member safety
A world of points redemption options
White-labeled Solution
Plug & Play
Customizable Catalog
Security and compliance at the forefront
Data Location Control
Regular Vulnerability Tests (VAPT)
Encrypted Connections
Secure Data Integration
Role-Based Access Controls (RBAC)
Web Application Firewall (WAF)
Hear from our happy customers
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Our loyalty management shines through Loyalife
“We appreciate Loyalife's efficient client management. The level of detail and accountability demonstrated on each project is great, leading to a tremendous improvement in customer engagement. We will surely recommend their services to other banks.”
Siny Antony Davis
Manager - Cards Portfolio Management, Retail Banking Group - CBI
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Loyalife has taken our rewards program to a new height
“Loyalife has made our loyalty program ‘MRewardz’, and has taken it to a new height. Cardholders are now more motivated to use their cards and earn MRewardz points. I believe Loyalife will make the program only more exciting and rewarding in the coming days.”
Md Abu Bokar Siddik
Head of Cards | Card Division- Mutual Trust Bank (MTB) Limited
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Top-class customer engagement solution appreciated by customers
“Loyalife has been our SKYCOINS loyalty program facilitator since 2020. Their top-class customer engagement solutions are well appreciated across a wide range of customer segments and it is because of their facilitation that our SKYCOINS loyalty program is so popular with the customers.”
Nahid Farzana
Head of Cards Business- Eastern Bank Limited
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A cutting edge system and the right partner to grow with
“Loyalife is a true partner. We chose Loyalife as our loyalty provider to work with us across 17 countries in Africa. The Loyalife team is extremely flexible and fully supportive throughout the way. The system is cutting edge - from the user interface to the options provided to our consumers. We are confident that we have selected the right partner to grow our customer base with.”
Motaz Ben Saoud
Corporate Retail Officer- Ola Energy
