Unlock the revenue potential of customer loyalty across your online and offline retail channels
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End-to-end customer loyalty infrastructure for retail and e-commerce businesses
Build, manage, and scale your customer loyalty program with ease
Flexible Rule Engine
Set up and modify rules for accrual, redemptions, and tiers easily, based on marketing strategies or seasonal offers
Gamification
Boost on- and offline engagement with elements like challenges, badges, or surprise rewards for achievements
API-First Infrastructure
Seamlessly integrate your CRM, POS, and e-commerce platforms with our loyalty engine
Behavioral Insights
Personalize offers based on purchase history, browsing behavior, or location, enhancing delight and satisfaction
The complete feature-kit to improve and drive your online & offline retail revenue
How Loyalty Engine help your business
Dynamic rule engine that configures personalized rewards based on real-time customer behavior, driving higher basket sizes
- Boost average order value with targeted benefits like bonus points for higher spending or upselling based on purchase history
- Allow customers to accrue points across all touchpoints- online, in-store, or and mobile app through multi-attribute accrual rules
- Simplify operations and reduce costs by managing multiple loyalty programs across all touchpoints on a single platform
How Member Segmentation and Tiers help your business
Increase engagement and loyalty by offering personalized rewards based on segmentation and tailored member tiers, driving retention
- Offer highly tailored rewards by segmenting customers based on based on purchase history, preferences, and shopping frequency —all on a single platform.
- Reward high-value customers with custom member tiers that offer exclusive on- and offline benefits, driving spending and retention
- Drive sales with tier-based bonuses using points multipliers for higher spends and milestone-based rewards
How Customer Engagement help your business
Increase brand loyalty with personalized, data-driven campaigns across online and offline touchpoints
- Create hyper personalized campaigns based on purchase behavior, browsing history or cart abandonment
- Deliver tailored offers instantly using omnichannel communication reaching customers across email, SMS, mobile app and WhatsApp
- Reinforce your brand with customizable templates, delivering consistent, professional messaging that builds trust and loyalty
How Analytics and Insights help your business
Optimize loyalty programs using actionable insights from every touchpoint, ensuring long-term program success
- Track average order value growth with custom reports on transactions, accruals and redemptions, evaluating the success of campaigns
- Quickly optimize loyalty strategies with real-time dashboards and automated reports that track customer lifetime value, spending and redemptions
- Use historical data to refine loyalty programs, identifying which promotions drive high returns and resonate most with your customers
How Fraud & Risk Management help retails
Protect your retail’s assets with advanced fraud detection and multi-level security, ensuring secure shopping and peace of mind
- Prevent fraud in accruals and redemptions with real-time anomaly detection, ensuring safe transactions
- Enhance security with multi-level authorization, preventing unauthorized changes and reducing errors
- Maintain compliance and accountability with comprehensive audit logs that track every system action, safeguarding transparency
- Configure account deactivation timelines, password policies, and sessions timeout periods to ensure member safety
A world of points redemption options
White-labeled Solution
Plug & Play
Customizable Catalog
Security and compliance at the forefront
Data Location Control
Regular Vulnerability Tests (VAPT)
Encrypted Connections
Secure Data Integration
Role-Based Access Controls (RBAC)
Web Application Firewall (WAF)
Hear from our happy customers
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Our loyalty management shines through Loyalife
“We appreciate Loyalife's efficient client management. The level of detail and accountability demonstrated on each project is great, leading to a tremendous improvement in customer engagement. We will surely recommend their services to other banks.”
Siny Antony Davis
Manager - Cards Portfolio Management, Retail Banking Group - CBI
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Loyalife has taken our rewards program to a new height
“Loyalife has made our loyalty program ‘MRewardz’, and has taken it to a new height. Cardholders are now more motivated to use their cards and earn MRewardz points. I believe Loyalife will make the program only more exciting and rewarding in the coming days.”
Md Abu Bokar Siddik
Head of Cards | Card Division- Mutual Trust Bank (MTB) Limited
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Top-class customer engagement solution appreciated by customers
“Loyalife has been our SKYCOINS loyalty program facilitator since 2020. Their top-class customer engagement solutions are well appreciated across a wide range of customer segments and it is because of their facilitation that our SKYCOINS loyalty program is so popular with the customers.”
Nahid Farzana
Head of Cards Business- Eastern Bank Limited
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A cutting edge system and the right partner to grow with
“Loyalife is a true partner. We chose Loyalife as our loyalty provider to work with us across 17 countries in Africa. The Loyalife team is extremely flexible and fully supportive throughout the way. The system is cutting edge - from the user interface to the options provided to our consumers. We are confident that we have selected the right partner to grow our customer base with.”
Motaz Ben Saoud
Corporate Retail Officer- Ola Energy
