Glossary Terms
Fuel Rewards
Fuel rewards are loyalty incentives or discounts offered to customers for purchasing fuel, encouraging repeat visits and driving customer retention.
What are fuel rewards?
Fuel rewards is a loyalty program that allows members to save money on fuel purchases at participating Shell stations.
How do fuel rewards work?
The process in which fuel rewards work are:
- Earning fuel rewards: Members can earn fuel rewards savings through various activities, such as shopping at partner retailers, dining out, booking travel, and more. These activities earn members cents-per-gallon savings that can be used to lower the price of fuel at the pump.
- Redeeming fuel rewards: Members can redeem their fuel rewards savings at participating fuel stations when fueling up. The savings are applied to the price per gallon, allowing members to pay less for their fuel purchases.
- Membership tiers: The fuel rewards program has different membership tiers, including Silver, Gold, and Platinum. Each tier offers different savings benefits, with higher tiers providing greater discounts on fuel.
- Additional benefits: The program may offer additional perks and promotions, such as bonus savings on specific purchases or limited time offers.
Where do I earn fuel rewards?
You can earn fuel rewards at participating fuel stations by engaging in various activities. Here's where you can earn fuel rewards:
- Shopping: Earn fuel rewards savings by shopping at partner retailers. By making eligible purchases, you can accumulate cents-per-gallon savings that can be used at Shell stations.
- Dining: Some dining programs offer fuel rewards savings. By dining at participating restaurants, you can earn additional cents-per-gallon savings to use at the pump.
- Online shopping: Shopping online with certain brands can also earn you fuel rewards savings. By spending a certain amount, you can accumulate cents-per-gallon savings to lower your fuel costs
- Grocery shopping: Some grocery retailers offer fuel rewards programs. By linking your rewards card to your fuel rewards account, you can earn savings on fuel purchases when shopping at participating grocery stores
- Partner programs: Fuel rewards can be earned through partner programs, such as travel bookings and other retail purchases. These activities can contribute to accumulating cents-per-gallon savings.
- In-store promotions: Keep an eye out for in-store promotions at fuel stations. These promotions may offer opportunities to earn additional fuel rewards savings on specific products or services.
What are the benefits of fuel rewards?
Fuel Rewards offers a variety of benefits that can help you save money on fuel purchases and enjoy additional perks. Here are some of the key benefits:
1. Significant fuel savings
One of the primary benefits of the fuel rewards program is the ability to save money on fuel. Members can earn cents-per-gallon savings through everyday purchases, such as dining, shopping, and more.
These savings can be redeemed at participating Shell stations to lower the price per gallon of fuel
2. Multiple earning opportunities
Fuel rewards members can earn savings through various activities, including:
- Dining: Earn 10 cents per gallon for every $50 spent at participating restaurants with a linked credit card
- Online shopping: Earn at least 5 cents per gallon for every $50 spent shopping online with partner brands
- Grocery shopping: Some grocery retailers offer fuel rewards savings when you link your rewards card to your fuel rewards account
3. Tiered membership benefits
The fuel rewards program offers different membership tiers, such as Silver, Gold, and Platinum, each providing unique benefits:
- Silver status: Save at least 3 cents per gallon on every fill-up
- Gold status: Save at least 5 cents per gallon on every fill-up and enjoy additional perks.
- Platinum status: Save 10 cents per gallon on every fill-up and earn 2X rewards on select convenience store items
4. Stackable savings
Members can stack their fuel rewards savings with other promotions and offers to maximize their discounts. This means you can combine savings from different activities to achieve even greater fuel discounts.
5. Easy redemption process
Redeeming fuel rewards is straightforward. You can use your Fuel Rewards card, Alt ID, or a linked credit card at participating fuel stations to apply your savings at the pump.
This convenience makes it easy to take advantage of your rewards earned.
6. Exclusive offers and promotions
Fuel rewards members often receive access to exclusive deals and promotions from partner brands. These offers can include discounts on groceries, energy, wine delivery, and more, providing additional ways to save.
Are fuel rewards programs free to join?
Yes, the majority of fuel rewards programs are free to join and only require a quick sign-up process through an app, website, or in-store.
How can customers redeem fuel rewards?
Customers typically swipe or enter their loyalty card or phone number at the gas pump, and available discounts are automatically applied to their fuel purchase.
Do fuel rewards points expire?
Yes, most fuel rewards points have expiration dates. Expiration policies vary by program and may be based on inactivity or set time limits from the date of earning.
What should customers consider before joining a fuel rewards program?
Here’s what customers should consider before joining a fuel rewards program:
- Participating locations: Make sure the program is accepted at fuel stations and retail partners you regularly use.
This ensures you can earn and redeem rewards conveniently without altering your routine. - Earning structure: Understand the ways to earn rewards, whether it’s through grocery shopping, dining out, using specific credit cards, or shopping at partner stores.
Knowing this helps you plan and maximize your savings. - Redemption process: Review how to redeem fuel rewards—whether it’s automatically applied at the pump, requires a linked card, or needs manual input.
A simple and accessible redemption process adds more value. - Point expiry: Check the program’s expiration policy. Some rewards expire after a certain period or due to account inactivity, so it's important to stay active to avoid losing earned benefits.
- Fees and terms: Ensure the program is free to join and read the fine print. Some may have conditions or exclusions that limit your ability to earn or redeem rewards.
- Relevance to habits: Choose a program that fits your lifestyle and shopping behavior. If you frequently shop at specific chains or drive often, pick a program that rewards those actions for better returns.
